All creations are one of a kind and handmade, therefore all sales are final.
While in the design phase of the XL Dream Orbits, I often times drove around in my ambulance with them hanging. The only tragedy were tangled strands.
Where I have had issues, is having XLs in the direct (Arizona hot) sunlight for hours at a craft fair. The chain will get soft, which is why we suggest hanging them indoors.
Otherwise, in a worst-case scenario - needle-nose pliers will save the day.
IF there are any issues with your creation, please email me and we will work together to ensure you're happy.
Shipping Issues:
Once a package is in the hands of the postal gods, I can’t control delays or losses—but I’ll absolutely help track things down and file claims if needed.
If a package arrived damaged, please email us at [email protected] and include photos of the box.
Shipping Issues:
Once a package is in the hands of the postal gods, I can’t control delays or losses—but I’ll absolutely help track things down and file claims if needed.
If a package arrived damaged, please email us at [email protected] and include photos of the box.